Like every service operator, we also capture, process and use data as part of our service of offering tourist services online via the internet and mobile applications (the “Service”). The protection of your personal data as a part of all the services we provide is very important to us. Therefore we gather, process and use your personal data exclusively in accordance with the applicable legal regulations.
In this privacy statement we explain how we handle your personal data as part of your use of our website.
The party responsible for data protection is The Boardwalk Holiday Services Direct S.L., Calle Lújan Pérez 22, Local A, 38670 Adeje, Santa Cruz de Tenerife, Spain (“TBW” or “we”) as well as those companies affiliated with TBW, to whom you have given the appropriate consent for the use of your personal data.We reserve the right to adjust the content of this privacy statement from time to time. It is therefore advisable to periodically review this privacy statement. General Information
We commit ourselves to observe the applicable data protection laws, in particular, the provisions of the Spanish Data Protection Act (“Ley de Protección de Datos”). We collect, process and use your personal data only with your consent or when this processing or use is permissible by law. We only process or use the data which is required for using the site or the data which you provide to us.Personal Data
Personal data is specific information about personal or factual circumstances regarding an identified or identifiable natural person, in accordance with the Spanish Data Protection Act (“Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal”). This includes information such as your name, your address and email address or your phone number.Processing and Using Your Data
We collect, process and use the personal data you provided to us when you registered for our membership area, to the extent required, for the following purposes: Registration and Execution of the Contract
Additionally, we collect anonymous technical data, such as the name of your internet service pro-vider, internet browser and operating system, screen resolution and information about the web-sites that directed you to us, the number and date of your visits, your average time on our site and which of our websites you visited. This data is stored automatically. The evaluation is done anonymously and exclusively for statistical purposes with the goal of continuing to improve our web presence for you.Transfer of Personal Data
TBW will not share your personal data with third parties, unless you have previously given your express permission or unless the transmission is required or permissible by law. We will in particular not sell or otherwise market your data to third parties. Transfers of data to government institutions and authorities is done only within the scope of mandatory national legal requirements. Our employees and partners are obligated by us to maintain secrecy and to comply with legal data protection regulations.Cookies and Google Analytics
We may collect additional information about you from third parties in order to supplement our account information. This information may be, among other things, demographic and navigation data, credit check information and information from credit reporting agencies, to the extent legally permissible.Data Storage
Your personal data will be stored for only as long as necessary for the purposes stated in this privacy statement or for as long as we are required by law or legally obligated to store this information.Right of Access, Rectification, Deletion
You have the right at any time to receive information free of charge about your personal data stored with us. If your data is stored incorrectly or wrongly by us, we will gladly correct,
block or delete it. Please inform us of any changes to your data immediately.
Please direct requests for information, questions, complaints or suggestions to the following address: